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#1 2018-10-13 9:19 pm

marb
Member
Registered: 2018-10-13
Posts: 4

Message: Stop Forum Spam was down.

Hello.
I have a phpBB 3.2.2 forum.
I have installed the StopForumSpam add-on but unfortunately something is not working.

Example messages in the forum logs:

Stop Forum Spam was down. Following user was allowed on the forum:
Username: BryceHeara
IP:91.197.147.222
Email: npn2017@ukr.net

Where to look for a problem?
Greetings.

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#2 2018-10-13 10:10 pm

Alex Kemp
Moderator
From: Nottingham, England
Registered: 2009-12-02
Posts: 1,959
Website

Re: Message: Stop Forum Spam was down.

Hi marb, welcome to SFS.

There isn't 'a' StopForumSpam add-on; there are scores of forum types & many add-ons for each one. In general, the advice is to seek out advice from the add-on author (possibly their forum). Be sure to quote:

  1. Forum software

  2. Forum version

  3. SFS Addon/Extension

  4. SFS Addon/Extension version

  5. Forum/System log error message

  6. Steps you have already tried

Additionally, if you ask for help here, then remember to cross your fingers that someone with the relevant experience happens to see your post within the next month.

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#3 2018-10-13 10:35 pm

sklerder
Member
Registered: 2012-10-11
Posts: 302
Website

Re: Message: Stop Forum Spam was down.

Hello !
@marb : In this post (it's not the only one, it's the first I retrieved), pedigree proposed a tool to check the connection between your server and SFS.
Could you try this tool (I insist, you must check between your server and SFS, not between your computer and SFS (the curl example should help you).

Even if you don't understand the meaning, it will have sense for most of us smile

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#4 2018-10-14 5:32 am

Papa Parrot
Moderator
From: Mexico
Registered: 2011-08-19
Posts: 1,656
Website

Re: Message: Stop Forum Spam was down.

Here we go again, I am pretty sure it is the extension (not addon) :

One is here : https://www.stopforumspam.com/forum/vie … hp?id=8434

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#5 2018-10-16 11:23 am

marb
Member
Registered: 2018-10-13
Posts: 4

Re: Message: Stop Forum Spam was down.

Hey. Thank you for your replays.

Alex Kamp & Papa Parrot - Of course, you are right. I do not have an add-on but an extension.

Sklerder - I've run the test you wrote about. Result below.

not in safe mode
functions disabled =
testing gethostbyname
sfs result = string(12) "104.27.55.74"
dyndns result = string(14) "189.79.252.139"
testing file_get_contents
file_get_contents exists
allow_url_fopen = 1
attempting file_get_contents of sfs
file_get_contents for sfs returned string(109) " username no 0 "
attemping file_get_contents of dyndns
file_get_contents for dyndns returned string(106) "Current IP Address:148.251.xxx.xxx"  "
testing curl
curl exists
testing sfs
init returned resource(5) of type (curl)
curl_exec returned string(109) " username no 0 "
testing dyndns
init returned resource(6) of type (curl)
curl_exec returned string(106) "Current IP Address:148.251.xxx.xxx"  " 

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#6 2018-10-16 5:34 pm

sklerder
Member
Registered: 2012-10-11
Posts: 302
Website

Re: Message: Stop Forum Spam was down.

Hello !

The results of sfsdiag are correct, and you can post to SFS datavbase.

So, it seems to be an issue with your extension (or its installation).
Could you manage to have more logs from the extension ?

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#7 2018-10-16 8:05 pm

marb
Member
Registered: 2018-10-13
Posts: 4

Re: Message: Stop Forum Spam was down.

I would like to get more logs, but how? In the extension settings, I do not see any login options (except enabling and disabling logging in).

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#8 2018-10-16 9:49 pm

sklerder
Member
Registered: 2012-10-11
Posts: 302
Website

Re: Message: Stop Forum Spam was down.

Sorry, it's difficult to help you more ...
Perhaps could you obtain some support with the extension's author ?
At least, if you provide more information about the extension here (Papa Parrot suggested it is STOP FORUM SPAM by RMcGirr83, but you never confirmed, so we are not 100% sure), perhaps could someone help you ...
But remember that, by default, the SFS forum doesn't assure support for third party extensions (whether we try to help ...), it's first the job of the author (and I assume, as I'm the author of one extension for another forum software) smile

Last edited by sklerder (2018-10-16 9:50 pm)

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#9 2018-10-16 10:16 pm

Alex Kemp
Moderator
From: Nottingham, England
Registered: 2009-12-02
Posts: 1,959
Website

Re: Message: Stop Forum Spam was down.

Some documentation if you download sfsdiag.zip:–

It is a zipped-up PHP file. These are the PHP commands (note: read-only, so safe):–

  1. not in safe mode / server running in safe_mode

  2. functions disabled = {list of disabled functions}

  3. testing gethostbyname{newline}
    "sfs result = SFS gethostbyname"{newline} (currently == 104.27.54.74)
    "dyndns result = checkup.dyndns.org  gethostbyname"
    (note: if gethostbyname is disabled, both results will be the same, and == the server IP)

  4. testing file_get_contents{newline}
    file_get_contents exists / file_get_contents function does not exist

    if file_get_contents exists, then test:–
    allow_url_fopen; positive result is "allow_url_fopen = 1"
    current positive result for SFS is an xml string:–

    <response success="true">
    	<type>username</type>
    	<appears>no</appears>
    	<frequency>0</frequency>

    current positive result for dyndns is a short HTML page which prints out your current public IP; to show the same in a terminal:–

    dig +short myip.opendns.com @resolver1.opendns.com
  5. testing curl_init{newline}
    curl exists / curl_init doesnt exist

    If curl_init exists, then SFS & dyndns are checked in an identical manner with curl as for file_get_contents above, and should give identical results.

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#10 2018-10-17 10:21 am

marb
Member
Registered: 2018-10-13
Posts: 4

Re: Message: Stop Forum Spam was down.

Hey.


Sklerder - I am sorry I have not confirmed before. My extension to PHPBB is: rmcgirr83/stopforumspam ver. 1.1.9

I thought it was the right forum for this problem. I will ask you on the forum of the author of the extension, i.e.
https://www.phpbb.com/customise/db/extension/phpbb_3.1_stop_forum_spam/support


By the way, especially for this extension, I updated the forum and it does not work sad

Thank you very much for trying to help me.

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#11 2018-10-17 5:02 pm

sklerder
Member
Registered: 2012-10-11
Posts: 302
Website

Re: Message: Stop Forum Spam was down.

Hello !

Looked at the official forum, and it seems this issue is not new neutral

In the script "rmcgirr83/stopforumspam/event/main_listener.php", could you replace (line 379 in the original script)

$this->log_message('admin', $username, $ip, 'LOG_SFS_DOWN_USER_ALLOWED', $email);

by

$this->log_message('admin', $username, $ip, 'LOG_SFS_DOWN_USER_ALLOWED'.'. SFS_Log_message='.$sfs_log_message, $email);

So, the next time you (one of your users) encounter the issue, we'll have a more detailed message about it ...

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