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#1 2008-04-14 1:10 pm

VinceTheAlive
Member
Registered: 2008-03-17
Posts: 4

Usefulness of reporting to ISPs?

I decided to use Network-Tools.com to dig up information from a spammer's IP address and it pointed me directly to an ISP in Texas, specificially ThePlanet.com.  I sent them the Whois query as well as the search results on this website.  I'm guessing that they get reports like this all the time, but what are the odds that I can expect that something can be done about it, or that they'll even respond to me?

-Vince

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#2 2008-04-15 8:22 am

UK Debate
Member
From: United Kingdom
Registered: 2008-04-04
Posts: 14
Website

Re: Usefulness of reporting to ISPs?

VinceTheAlive wrote:

...but what are the odds that I can expect that something can be done about it, or that they'll even respond to me?

-Vince

Slightly less than none I'd say Vince.

As part of my spam reporting I used to send the details to the IP abuse@ but got little or no response so gave up. At ten bucks a pop I suppose email suppliers think of the money they make from spammers rather than the effects on abuser targets - I would not die of shock if abuse@ mail gets auto-marked as spam and kicked into touch.

We have to help each other via sites like this rather than rely on any assistance from mail domain owners.

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#3 2008-04-15 10:29 am

kurtcobainvn
Member
Registered: 2008-02-14
Posts: 12

Re: Usefulness of reporting to ISPs?

Right, I has been pushed over the edge just like you and I am getting more and more interests into fighting against those spammers.

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#4 2008-04-15 11:11 am

UK Debate
Member
From: United Kingdom
Registered: 2008-04-04
Posts: 14
Website

Re: Usefulness of reporting to ISPs?

What about an email function that grabs the email address of spammers and sends them a list of all the other spammers emails with some suitable instructions such as 'Enjoy these emails - spam the spammers fool...With the  Compliments of..'?

Hmm, where's my notepad...

Last edited by UK Debate (2008-04-15 11:12 am)

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#5 2008-04-15 10:55 pm

kurtcobainvn
Member
Registered: 2008-02-14
Posts: 12

Re: Usefulness of reporting to ISPs?

UK Debate wrote:

What about an email function that grabs the email address of spammers and sends them a list of all the other spammers emails with some suitable instructions such as 'Enjoy these emails - spam the spammers fool...With the  Compliments of..'?

Hmm, where's my notepad...

hmm, that's a good idea mate. There are functions that you can send bulk emails to an email group. I will just collect all the spammer emails using whois. And then make up an address list and a periodical sending request like one email every 10 seconds. I will do that.

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#6 2008-04-16 10:07 am

MysteryFCM
Member
From: Tyneside, UK
Registered: 2008-01-16
Posts: 204
Website

Re: Usefulness of reporting to ISPs?

I'd strongly recommend AGAINST doing this.

Whilst the spammers certainly deserve such, you will both get yourself in trouble and risk your host shutting you down, and additionally risk the spammers retaliating with a ddos against your site.

To wrongs do not a right make ;o)


Regards
Steven Burn
Ur I.T. Mate Group / hpHosts
it-mate.co.uk / hosts-file.net

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#7 2008-04-17 6:00 am

UK Debate
Member
From: United Kingdom
Registered: 2008-04-04
Posts: 14
Website

Re: Usefulness of reporting to ISPs?

On reflection I'd have to agree with Mystery that it's not such a good idea.

Although I've no worries about my host I would not want to attract any more Ddos attacks than I get already!

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#8 2008-04-17 11:16 am

Notething
Member
From: U.S.A.
Registered: 2008-04-16
Posts: 5
Website

Re: Usefulness of reporting to ISPs?

I actually got a reply once, becuase I didn't recognize my own IP, which a spammer was hiding behind. I was at my college, doing some stuff on my forum when I caught one of the spammers and tracked his IP. I used the abuse@ and it went to my tennessee board of education and then on to my APSU Help Desk. I was surprised I got an E-Mail but embarressed I had not recognized my own IP and had to clear that up before something happened neutral.


Forum Spam sucks.

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#9 2008-04-17 4:00 pm

Ax Slinger
Member
From: The North Coast
Registered: 2008-04-09
Posts: 176
Website

Re: Usefulness of reporting to ISPs?

VinceTheAlive wrote:

I decided to use Network-Tools.com to dig up information from a spammer's IP address and it pointed me directly to an ISP in Texas, specificially ThePlanet.com.

I don't know as that is worth doing in general, but for this place it's worth a shot. ThePlanet is a huge datacenter (one of the biggest in the US actually) which provides servers for countless webhosting companies in the US and they do not like spammers.

A friend of mine had rented 40 servers from them and they canceled his account because of spammers. Spammers monopolize server resources which makes other customers complain, and they will shut down whole arrays of servers associated with a webhosting company if they get even a few complains.

So while I wouldn't write to abuse@ email addresses for webhosts anywhere else, in the US I do. Specially for a company like ThePlanet, considering how much of the US webhosting market they supply server arrays for.


I only like Spam if it is Deep Fried and served with Cheese.
But only once every six months or so.

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#10 2008-04-17 6:11 pm

UK Debate
Member
From: United Kingdom
Registered: 2008-04-04
Posts: 14
Website

Re: Usefulness of reporting to ISPs?

Ax Slinger wrote:

So while I wouldn't write to abuse@ email addresses for webhosts anywhere else, in the US I do. Specially for a company like ThePlanet, considering how much of the US webhosting market they supply server arrays for.

Interesting. Thanks for the heads up about ThePlanet Ax.

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#11 2008-04-17 6:33 pm

Russ
Administrator
Registered: 2007-11-28
Posts: 169

Re: Usefulness of reporting to ISPs?

Well I have a different opinion but it's probably because I work for an ISP (although a very small one). I take abuse reports very seriously and take action as timely as I can. Just today I shut down a customer's account that apparently had been phished for a password and somebody in Africa was sending out 419s through our webmail interface. I cleared all his messages in the queue and watched as he tried to log in about ten more times after I shut it off. He had all his "identities" set up and everything. It was weird.

I know someone who works for Surpass (Dimenoc) and he's also very proactive in dealing with network abuse. And my experience with The Planet (before they merged with ev1servers) was also positive on stuff like that.

So, while it seems like your abuse reports just get sent out into a black hole I would continue to send them. That's another thing about SpamCop I like, for email abuse they do a good job of deciphering who to send reports to, and they track which ISPs respond and which don't.

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#12 2008-04-17 7:56 pm

Ax Slinger
Member
From: The North Coast
Registered: 2008-04-09
Posts: 176
Website

Re: Usefulness of reporting to ISPs?

Yeah, I forgot about SpamCops... But I wasn't saying not to send abuse reports. My point was that it's more likely to be a waste of time with some overseas companies. Specially those that are making money off spammers. As long as they are making money they will continue to do what they do, and they don't care if spam bothers anyone.


I only like Spam if it is Deep Fried and served with Cheese.
But only once every six months or so.

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